Managed Services

123 Support makes it easy for your organization to focus on its mission while we focus on ours; Making sure your Information Technology is always delivering to its full potential. 123 Support’s Managed Services offer the best solution for organizations that need comprehensive IT support, don’t have the time, skillset or simply don’t want the burden of managing their IT issues. If you’re and organization that has an IT expert on staff we can benefit you too by providing additional insight, knowledge, manpower, or specific skillset necessary to reach a technology goal.


123 Support delivers these services by way of highly skilled technicians, strategic partners, and proven solutions. We also have the capability to provide network management, including advanced features like IP telephony, messaging and call center, virtual private networks (VPNs), managed firewalls, and monitoring/reporting of network servers. In most situations 123 Support can provide and perform our services from outside your organization which allows you to focus on your job instead of ours.

Computer technician repairing PC


123 Support offers managed services from the southeast that include leading-edge Security and IT solutions. 123 Support Managed Services’ unique skill sets and premier partnerships allows us to provide “Turn-Key” solutions that just work right the first time. You’ll rest easy knowing that the solution provided is backed by trusted names and concepts that can be easily understood, and is flexible enough to grow and adapt to your needs.

Handshake. Trusted partnership


With our Managed Services, we make it easier than ever for you to understand, budget, and manage your monthly IT requirements. We’ll provide you with expert-level advisory services, consulting, break-fix, and everything else you would expect from a large IT department. Our Managed Services minimize network issues, enhance network security, decrease costs, increase performance and reduce downtime allowing us to be proactive instead of reactive when problems emerge.

Proactive versus Reactive on a cork notice board

What’s included?

123 Support’s Managed Services offers the complete package! We offer onsite services or remote help desk support. Whether you purchase our select services individually or choose our all-inclusive package, we’ll provide you with the technology tools that an organization needs to be successful, allowing you, the business owner or manager, to concentrate on running your business, instead of your infrastructure.

Our Managed Services plans include:

Infrastructure monitoring and alerting
Server and Workstation Management
Patch management and remediation
Automated Backups
Managed antivirus (optional)
Weekly or monthly security and systems status reports
Dashboard view into systems and network resources
Monitor and alert for critical systems
Dedicated engineer
IT Helpdesk Solutions

123 Support’s Managed Services takes the hassle out of managing and maintaining your critical IT systems. We’ll customize a support plan that is tailored to your environment to meet the specific needs for your technology management and support.

LET US BE YOUR COMPLETE IT SOLUTION supporting all your servers, network appliances and desktops. You’ll be in good hands knowing that your systems are monitored and supported both remotely and locally 24/7 with real-time alerts. Contact 123 Support now for more information!